Pivacy Policy

• All bookings must be made by guests 21 years or older.

• Rates, fees, and availability are subject to change without notice.

• Full payment must be made prior to arrival unless otherwise stated.

• A security deposit may be required and will be returned after checkout if no damages occur.

 

Check-In & Check-Out

 

• Check-in and check-out times are specified in your booking confirmation.

• Early check-in or late check-out may be granted upon request and availability.

 

Use of Property

 

• Guest agrees to use the property for residential lodging purposes only.

• Parties, events, and unauthorized gatherings are prohibited unless pre-approved.

• Maximum occupancy limits must be respected at all times.

 

Damages & Fees

 

• Guests may be responsible for any damage, missing items, or excessive cleaning needed after checkout.

• TPO Enterprises LLC reserves the right to charge the payment method on file for damages, rule violations, or policy breaches.

 

Safety & Compliance

 

• Guests must comply with all posted rules, local laws, and regulations.

• Illegal activities of any kind are strictly prohibited.

 

Limitation of Liability

 

TPO Enterprises LLC is not responsible for injuries, accidents, stolen items, loss of personal property, or disruptions due to external factors such as weather, power outages, or local disturbances.

 

Termination of Stay

 

We reserve the right to terminate a reservation with no refund if guests violate these Terms, engage in illegal activities, or endanger others.

​

 

2. PRIVACY POLICY

 

Last Updated: 14 Nov 2025

 

TPO Enterprises LLC is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

 

Information We Collect

​

• Name, phone number, email address

• Payment information

• Booking history and stay preferences

• Website usage data (cookies, analytics, device information)

 

How We Use Your Information

 

• To process bookings and payments

• To improve guest experience and property offerings

• To communicate confirmations, updates, and customer support

• To comply with legal or regulatory obligations

 

Sharing Your Information

 

We may share your information with:

• Payment processors

We do not sell or rent your personal information.

 

Data Security

 

We use industry-standard security measures to protect your data

​

CANCELLATION POLICY

 

Flexible but Fair — Designed for Peace of Mind

 

Standard Cancellation

 

• Full refund if cancelled 48 hours or more before check-in.

• 50% refund if cancelled 24–48 hours before check-in.

• No refund if cancelled less than 24 hours before check-in.

 

Non-Refundable Rate (if applicable)

 

• Bookings marked “Non-Refundable” cannot be cancelled for refund.

 

No-Show Policy

 

• Guests who do not arrive will be charged the full reservation amount.

 

Property-Specific Exceptions

 

Some properties or peak-season reservations may include adjusted cancellation windows.

 

⸻

 

4. HOUSE RULES

 

These rules ensure a safe, enjoyable, and respectful environment for all guests and neighbors.

 

Cleanliness

 

• Please treat the home with care.

• Dispose of trash properly and keep food sealed.

• Report spills, stains, or damages immediately.

 

Safety

 

• Do not tamper with security devices, or locks.

• Lock doors and windows when leaving the property.

• Children must be supervised at all times.

 

Pets

 

• Pets are allowed only in pet-friendly units and must be pre-approved.

• Additional cleaning fees may apply.

 

Check-Out Steps

 

• Return keys or access devices.

• Turn off lights and appliances.

• Ensure all doors are locked.

• Follow any posted checkout instructions.

 

Violation of these rules may result in additional fees or immediate termination of your stay.

 

⸻

 

5. LIABILITY WAIVER

 

By booking with TPO Enterprises LLC, you acknowledge and agree to the following:

 

Assumption of Risk

 

Guests stay at the property at their own risk. This includes injuries, accidents, or issues caused by personal negligence, natural events, or unforeseeable circumstances.

 

Personal Property

 

TPO Enterprises LLC is not responsible for lost, stolen, or damaged personal belongings.

 

Amenities & Equipment

 

Guests using amenities such as pools, gyms, balconies, stairs, or appliances do so at their own risk and must ensure proper use.

 

Indemnification

 

Guests agree to indemnify and hold harmless TPO Enterprises LLC from any claims, damages, or expenses arising from misuse of the property, violations of rules, or negligence during their stay.